Poll_Count () Error in ROS 1 for Ouster OS2 LiDAR

,

I have recently run into an issue with the LiDAR and I cannot seem to figure out what changed when I set up the equipment. I had the Ouster OS2 LiDAR working in ROS Noetic and I was able to visualize the point clouds in RVIZ. Now when I run the sensor.launch file, I run into

[ WARN ] [numbers]: sensor::poll_client()) returned an error or timed out.

[ ERROR ] [numbers]: maximum number of allowed errors from sensor::poll_client() reached, performing self reset

I left the programming running for 15 minutes, and nothing changed (I tried this twice). I also tried unplugging all of my equipment (including computer), changing out my ethernet cords, and rebuilding my environment. The diagnostic center showed errors related to the ethernet connection, but I tried changing out my cables and still encountered the issue.

My Ouster OS2 LiDAR Firmware Version: v2.5.3
ROS Version: 1 (Noetic)

Any help would be greatly appreciated. Thank you!

This seems like a sensor or cable issue. The driver is not able able to communicate with the sensor properly .. no packets are received.

Feel free to contact Ouster tech support for assistance with the issue.