Hello all
I’m kinda new to all this things called Li DAR sensors, and especially with the Ouster type.
I’ve got my hands on kinda “old” purchased Li DAR sensor, OS0-128, and tried to visualize a point cloud via the Ouster Studio for windows that can be found in this link - Ouster Studio: Simplified Lidar Sensor Visualization Software | Ouster.
When opening the app, it seems that the sensor is detected in the ‘sensor selection’ box of the home page of the app, but after seconds it disappears and keep the scanning running again, without finding the sensor that was found already some seconds ago.
I’m not sure what the problem can be cause it seems that the sensor is running and everything is basically good.
I connected the sensor with the Ethernet cable and checked if the computer established communication with the ping command. I’m not sure if it affects the scanning or required.
Is there something that I can do to help the scanning in the ouster software to detect my sensor and connect to it in the sensor setup box ?
Hope someone can help me with this.
Thanks in advance dear community.
Extra:
after the sensor is detected at the first time, if I choose it the sensor setup box starts working and informing me the following message: ‘We found sensor 992031000049 on your network but we cannot connect to it yet. This usually happens when the sensor was just powered on. It should take less than a minute.’ but then it disappear.
@maxel Hi Maxel, Could you let me know the firmware version of your sensor? If it’s version 2.x instead of 3.x, then it’s correct that you can’t see the point cloud in Ouster Studio 2.0.x. If the firmware is 2.x, you’ll need to use an older version.
You should be able to connect to any sensor with OusterStudio 2.0.x, but compatibility across OS’s and different network setups has improved over time.
Since you mentioned it may be an older unit, make sure you’re running the most up to date sensor firmware by downloading the newest version compatible with your sensor model here: Datasheets, CAD files, and guides for our lidar sensor | Ouster and installing it with the web interface.
If OusterStudio is still having issues, also make sure it’s up to date and note that there is a new version of OusterStudio with networking enhancements that will be released next week which could solve your problems so watch out for that.
Finally, if you are familiar with python, you can install the ouster-sdk with pip install ouster-sdk and then from the command line run ouster-cli discover to find your sensor and then ouster-cli source HOSTNAME viz to connect and visualize it. The ouster-sdk may have a better chance of connecting to your sensor.
I have OS1 pn 840-101396-03 (Gen 1). FW probably “keeper v1.9.0”. I’m not able to connect to the sensor via Ouster Studio 2.1.0. I tried to update FW to v2.4.0 over the web interface but it fails:
While we try to support customers with hardware even if it’s well out of warranty, this is a very old sensor - probably upwards of 7 years old - and we haven’t tested Ouster Studio significantly on Gen 1 sensors. Your best bet would be to use any sensor version REVC and onwards since these support firmware 2.5.3. Either that or purchase a new sensor as you’ll find the sensor’s capabilities have drastically improved in 7 years.
Hi,
Thank you for your reply. Please, can you share a download link for Ouster Studio which will be compatible with such an old sensor? I wasn’t able to find any older versions of Ouster Studio.
