# Hardware **URL:** https://community.ouster.com/c/hardware/5.md [Latest](https://community.ouster.com/latest.md) · [Categories](https://community.ouster.com/categories.md) · [Tags](https://community.ouster.com/tags.md) --- ## [About the Hardware category](https://community.ouster.com/t/about-the-hardware-category/13)
**Author:** [@VincentFreeman](https://community.ouster.com/u/VincentFreeman)\ **Replies:** 0
All things hardware related: OS0, OS1, OS2, and OSDome. --- ## [Ouster OS1-64-U13-SR Rev 7.1 sensor is producing corrupted synchronized IMU timestamps during PCAP recording](https://community.ouster.com/t/ouster-os1-64-u13-sr-rev-7-1-sensor-is-producing-corrupted-synchronized-imu-timestamps-during-pcap-recording/515)
**Author:** [@mikehrub](https://community.ouster.com/u/mikehrub)\ **Replies:** 1\ **Last updated:** [September 2, 2026, 7:04pm UTC](https://community.ouster.com/t/ouster-os1-64-u13-sr-rev-7-1-sensor-is-producing-corrupted-synchronized-imu-timestamps-during-pcap-recording/515 "2026-09-02T19:04:41Z")
Hello, I need help diagnosing a timing problem with an Ouster OS1-64-U13-SR, Rev 7.1 (Rev071), running firmware 3.2.0. The sensor is being used with an external PolyNav GNSS/INS system. The PolyNav PPS output is connec… --- ## [OS2 Firmware - Why is there no FW3.x.x](https://community.ouster.com/t/os2-firmware-why-is-there-no-fw3-x-x/470)
**Author:** [@schmaelle](https://community.ouster.com/u/schmaelle)\ **Replies:** 6\ **Last updated:** [July 31, 2026, 9:05pm UTC](https://community.ouster.com/t/os2-firmware-why-is-there-no-fw3-x-x/470 "2026-07-31T21:05:31Z")
Hi there, we are users of all three sensor models - OS0, OS1 and OS2 and even updated to the Rev7 to gain from the advertised benefits. In general, the Rev7 perform better than the previous generations, that is super a… --- ## [Request for v2.x firmware to upgrade OS1-64 Gen1 from FW 1.13.0 (web UI upload returns HTTP 500)](https://community.ouster.com/t/request-for-v2-x-firmware-to-upgrade-os1-64-gen1-from-fw-1-13-0-web-ui-upload-returns-http-500/499)
**Author:** [@DJ.LEE](https://community.ouster.com/u/DJ.LEE)\ **Replies:** 1\ **Last updated:** [June 18, 2026, 10:19pm UTC](https://community.ouster.com/t/request-for-v2-x-firmware-to-upgrade-os1-64-gen1-from-fw-1-13-0-web-ui-upload-returns-http-500/499 "2026-06-18T22:19:07Z")
Hi Ouster team, I’m trying to upgrade an OS-1-64 (Gen1 / “aries”) sensor that is currently running the deprecated firmware v1.13.0, so that it works with the current ouster-ros (ROS 2) driver, which requires FW v2.0 o… --- ## [OS1 - 128 Rev D compatibility with Newer Interface Box](https://community.ouster.com/t/os1-128-rev-d-compatibility-with-newer-interface-box/495)
**Author:** [@GLman](https://community.ouster.com/u/GLman)\ **Replies:** 1\ **Last updated:** [June 5, 2026, 5:54pm UTC](https://community.ouster.com/t/os1-128-rev-d-compatibility-with-newer-interface-box/495 "2026-06-05T17:54:50Z")
Hello, I recently got my hands on an Ouster OS1 - 128 Rev D model. Unfortunately the buy was on Ebay and among a missing heat sink mount, the Interface box is of a newer version making the question of compatibility with … --- ## [OS1 LiDAR Cable ECAD Help](https://community.ouster.com/t/os1-lidar-cable-ecad-help/474)
**Author:** [@Ondaws](https://community.ouster.com/u/Ondaws)\ **Replies:** 0\ **Last updated:** [April 6, 2026, 3:42pm UTC](https://community.ouster.com/t/os1-lidar-cable-ecad-help/474 "2026-04-06T15:42:37Z")
Hello this is my first time on the form but hopping you all can help as I have looked all over the internet and cant find a solution to my problem. I am working to make a breakout PCB to hook my OS1 LiDAR up to a slip r… --- ## [IMU gyro values dont' seem right](https://community.ouster.com/t/imu-gyro-values-dont-seem-right/360)
**Author:** [@ntagg](https://community.ouster.com/u/ntagg)\ **Replies:** 7\ **Last updated:** [March 12, 2026, 3:47pm UTC](https://community.ouster.com/t/imu-gyro-values-dont-seem-right/360 "2026-03-12T15:47:32Z")
I’m reading out an OS0 rev 6 with the 0.8.1 SDK and I’m seeing some odd values, even with the unit at rest. The acceleration is close to (0,0,1) as expected, but the gyroscope is reporting values near (0.5, 0.1, 1.5) de… --- ## [12V vs 24V interface box for OS1 LiDAR](https://community.ouster.com/t/12v-vs-24v-interface-box-for-os1-lidar/461)
**Author:** [@Smeschian](https://community.ouster.com/u/Smeschian)\ **Replies:** 1\ **Last updated:** [March 4, 2026, 3:56pm UTC](https://community.ouster.com/t/12v-vs-24v-interface-box-for-os1-lidar/461 "2026-03-04T15:56:51Z")
Hello! I have a OS1 LiDAR with a 24V interface box. Firstly can someone confirm which model I have here? theres only one 12 digit number and its “992005000787”. Secondly, I have a 24V interface box for this LiDAR, but … --- ## [Does the OS0 sensor provide direct Ethernet access through the circular connector](https://community.ouster.com/t/does-the-os0-sensor-provide-direct-ethernet-access-through-the-circular-connector/455)
**Author:** [@aurix](https://community.ouster.com/u/aurix)\ **Replies:** 6\ **Last updated:** [February 28, 2026, 11:32pm UTC](https://community.ouster.com/t/does-the-os0-sensor-provide-direct-ethernet-access-through-the-circular-connector/455 "2026-02-28T23:32:48Z")
Does the OS0 sensor provide direct Ethernet access through the circular connector? Can I break it out to an RJ45 connector and connect it directly to a computer? Also, can I supply external DC power directly without us… --- ## [Imu data missing os1-128, pcap configuration help? \[SOLVED\]](https://community.ouster.com/t/imu-data-missing-os1-128-pcap-configuration-help-solved/441)
**Author:** [@devin](https://community.ouster.com/u/devin)\ **Replies:** 12\ **Last updated:** [February 16, 2026, 5:51pm UTC](https://community.ouster.com/t/imu-data-missing-os1-128-pcap-configuration-help-solved/441 "2026-02-16T17:51:26Z")
Hello there, I’m assuming this is a relatively straightforward issue. I’m working with a researcher who has an os1-128 ouster lidar scanner, and I’m excited to see that in ouster-sdk v 16 there is support for using IMU … --- ## [How to align multiple Ousters and have them publish at the same time?](https://community.ouster.com/t/how-to-align-multiple-ousters-and-have-them-publish-at-the-same-time/451)
**Author:** [@srimath](https://community.ouster.com/u/srimath)\ **Replies:** 3\ **Last updated:** [February 16, 2026, 5:50pm UTC](https://community.ouster.com/t/how-to-align-multiple-ousters-and-have-them-publish-at-the-same-time/451 "2026-02-16T17:50:00Z")
I have a robot where the 2 ousters(blue circles) are mounted on a robot on the front and back. red line indicating the wire connector/ 0°. I want all the lidar points to be aligned and both the ousters to publish thei… --- ## [Remove LiDAR points in a region that is of no interest similar to azimuth window](https://community.ouster.com/t/remove-lidar-points-in-a-region-that-is-of-no-interest-similar-to-azimuth-window/452)
**Author:** [@srimath](https://community.ouster.com/u/srimath)\ **Replies:** 1\ **Last updated:** [February 14, 2026, 6:23pm UTC](https://community.ouster.com/t/remove-lidar-points-in-a-region-that-is-of-no-interest-similar-to-azimuth-window/452 "2026-02-14T18:23:46Z")
I have a robot with two ousters in the front and back. Red line indicates the wire connector on the ouster. Green region is the region where I dont want any points to be collected or sent to other ROS nodes (to save a… --- ## [Understanding strategies to get Ouster LIDAR data for 2D AMCL](https://community.ouster.com/t/understanding-strategies-to-get-ouster-lidar-data-for-2d-amcl/411)
**Author:** [@NAU](https://community.ouster.com/u/NAU)\ **Replies:** 4\ **Last updated:** [February 13, 2026, 6:14pm UTC](https://community.ouster.com/t/understanding-strategies-to-get-ouster-lidar-data-for-2d-amcl/411 "2026-02-13T18:14:45Z")
Hi, while using an Ouster OS0-32 working with the ROS2 driver, I realized when looking at the 3d point cloud that apparently there is not a specific beam sweep being done in the 0° vertical angle plan, what would be the… --- ## [Troubleshooting with Ouster & Retrieving Diagnostic File](https://community.ouster.com/t/troubleshooting-with-ouster-retrieving-diagnostic-file/417)
**Author:** [@4wheeler](https://community.ouster.com/u/4wheeler)\ **Replies:** 1\ **Last updated:** [February 2, 2026, 5:56pm UTC](https://community.ouster.com/t/troubleshooting-with-ouster-retrieving-diagnostic-file/417 "2026-02-02T17:56:42Z")
When working with Ouster to troubleshoot sensor issues (usually through support), it’s strongly recommended to send a diagnostic file as well. This file contains information like firmware and alerts from the sensor. This… --- ## [Os -2 Unit has experienced an internal warning during startup and is restarting](https://community.ouster.com/t/os-2-unit-has-experienced-an-internal-warning-during-startup-and-is-restarting/439)
**Author:** [@Ganesh](https://community.ouster.com/u/Ganesh)\ **Replies:** 3\ **Last updated:** [January 6, 2026, 11:46pm UTC](https://community.ouster.com/t/os-2-unit-has-experienced-an-internal-warning-during-startup-and-is-restarting/439 "2026-01-06T23:46:36Z")
0 0x0100002c STARTUP Fired WARNING Unit has experienced an internal warning during startup and is restarting. 29356256850 1 0x0100002c STARTUP Cleared WARNING Unit has experienced an internal warning during star… --- ## [Incomplete lines when reducing angle aperture](https://community.ouster.com/t/incomplete-lines-when-reducing-angle-aperture/431)
**Author:** [@Marco](https://community.ouster.com/u/Marco)\ **Replies:** 1\ **Last updated:** [December 15, 2025, 7:44pm UTC](https://community.ouster.com/t/incomplete-lines-when-reducing-angle-aperture/431 "2025-12-15T19:44:01Z")
Hello, when reducing the angle aperture of an OS0-128-SR from Ouster Studio, the lines at the edges of the aperture look a bit irregular, staggered, as in the attached picture. Is that normal? What is that caused by? H… --- ## [PTP Struggles and Solutions after Migrating to Rev7 Sensors](https://community.ouster.com/t/ptp-struggles-and-solutions-after-migrating-to-rev7-sensors/429)
**Author:** [@schmaelle](https://community.ouster.com/u/schmaelle)\ **Replies:** 1\ **Last updated:** [December 15, 2025, 7:03pm UTC](https://community.ouster.com/t/ptp-struggles-and-solutions-after-migrating-to-rev7-sensors/429 "2025-12-15T19:03:23Z")
I post this only for others who might stumble upon similar problems. With the great help of the Ouster Support we where able to figure out all issues during the migration process. But as it was far from Plug and Play a… --- ## [Net help to upgrade firmware for OS1 from 1.x to 2.x](https://community.ouster.com/t/net-help-to-upgrade-firmware-for-os1-from-1-x-to-2-x/423)
**Author:** [@mli](https://community.ouster.com/u/mli)\ **Replies:** 1\ **Last updated:** [November 24, 2025, 11:05pm UTC](https://community.ouster.com/t/net-help-to-upgrade-firmware-for-os1-from-1-x-to-2-x/423 "2025-11-24T23:05:30Z")
We have two Ouster OS1 LiDAR which have firmware v1.13.0. I found all software from Ouster now only supports firmware v2.x or higher, and it needs help from customer service to upgrade from v1.x. I attached “system infor… --- ## [Conect sensor 0s0-32 ](https://community.ouster.com/t/conect-sensor-0s0-32/421)
**Author:** [@Silvinah91](https://community.ouster.com/u/Silvinah91)\ **Replies:** 1\ **Last updated:** [November 24, 2025, 3:00am UTC](https://community.ouster.com/t/conect-sensor-0s0-32/421 "2025-11-24T03:00:21Z")
Hello, I don’t know how to place and configure my sensor, I need to look at an area of the warehouse to detect and measure pallets! Could someone help me with this? --- ## [Technical details about PTPv2 on OS2](https://community.ouster.com/t/technical-details-about-ptpv2-on-os2/415)
**Author:** [@Pierre](https://community.ouster.com/u/Pierre)\ **Replies:** 2\ **Last updated:** [October 21, 2025, 11:23am UTC](https://community.ouster.com/t/technical-details-about-ptpv2-on-os2/415 "2025-10-21T11:23:56Z")
Hi, We plan to use an OS2 device. We are currently designing a GrandMaster PTPv2 in an FPGA and have a few technical questions to help us correctly define the scope of the FPGA design. Transport mapping Do you use/su… --- ## [Factory reset Lidar](https://community.ouster.com/t/factory-reset-lidar/254)
**Author:** [@shivraj](https://community.ouster.com/u/shivraj)\ **Replies:** 5\ **Last updated:** [October 8, 2025, 2:39am UTC](https://community.ouster.com/t/factory-reset-lidar/254 "2025-10-08T02:39:08Z")
Hey i am currently using the velodyne vlp16 lidar. I am configuring my lidar, have followed the steps as per the manual. I am not able to access the 192.168.1.201 on my browser. Currently i am using the windows OS. I do … --- ## [Vertical resolution of OSDome](https://community.ouster.com/t/vertical-resolution-of-osdome/413)
**Author:** [@Marco](https://community.ouster.com/u/Marco)\ **Replies:** 3\ **Last updated:** [September 25, 2025, 1:44am UTC](https://community.ouster.com/t/vertical-resolution-of-osdome/413 "2025-09-25T01:44:51Z")
Hello, I have a question about the vertical resolution of OSDome LiDAR. In particular, the datasheet says that it has 180° vertival FoV and 128 channels, but 180/128=1.4°, therefore I don’t understand whether the repor… --- ## [Questions Regarding Garmin 18x LVC Connection and PPS Signal](https://community.ouster.com/t/questions-regarding-garmin-18x-lvc-connection-and-pps-signal/407)
**Author:** [@Karin](https://community.ouster.com/u/Karin)\ **Replies:** 4\ **Last updated:** [September 23, 2025, 4:44am UTC](https://community.ouster.com/t/questions-regarding-garmin-18x-lvc-connection-and-pps-signal/407 "2025-09-23T04:44:15Z")
Dear Ouster Support Team, I hope this message finds you well. I am currently using the Velodyne VLS-128 and recently purchased a Garmin 18x LVC from Amazon to obtain timestamp data. To verify its operation, I connecte… --- ## [Getting many points with reflectivity as 0](https://community.ouster.com/t/getting-many-points-with-reflectivity-as-0/401)
**Author:** [@Amirtha](https://community.ouster.com/u/Amirtha)\ **Replies:** 1\ **Last updated:** [September 12, 2025, 9:12pm UTC](https://community.ouster.com/t/getting-many-points-with-reflectivity-as-0/401 "2025-09-12T21:12:48Z")
We are using OS1-128 for an application. When we decoded the pcap file to extract points, we get many points with reflectivity as 0. These does not seem to correspond to areas where the objects are dark or a longer range… --- ## [Sudden Mirrored Ghost Reflections](https://community.ouster.com/t/sudden-mirrored-ghost-reflections/395)
**Author:** [@SebastianMartiny](https://community.ouster.com/u/SebastianMartiny)\ **Replies:** 1\ **Last updated:** [August 29, 2025, 6:26pm UTC](https://community.ouster.com/t/sudden-mirrored-ghost-reflections/395 "2025-08-29T18:26:18Z")
Hi, We’ve integrated an OS-0 LiDAR into our robotic system. This has been running well for months. After our latest test, however, the LiDAR started picking up ghost objects. These are reflections mirrored at the heigh… --- ## [Firmware Update and Ouster Studio Issue](https://community.ouster.com/t/firmware-update-and-ouster-studio-issue/384)
**Author:** [@Azimbek](https://community.ouster.com/u/Azimbek)\ **Replies:** 1\ **Last updated:** [August 6, 2025, 3:15pm UTC](https://community.ouster.com/t/firmware-update-and-ouster-studio-issue/384 "2025-08-06T15:15:25Z")
I have OS1-64 Sensor (hostname: os1-992010000181) and it has ousteros-image-prod-aries-v2.0.0+20201124065024 when I tried to download and update latest firmwares from Datasheets, CAD files, and guides for our lidar se… --- ## [Missing data when recording with tcpdump](https://community.ouster.com/t/missing-data-when-recording-with-tcpdump/373)
**Author:** [@gabriel-ivex](https://community.ouster.com/u/gabriel-ivex)\ **Replies:** 2\ **Last updated:** [July 1, 2025, 7:26am UTC](https://community.ouster.com/t/missing-data-when-recording-with-tcpdump/373 "2025-07-01T07:26:32Z")
Hi all, I have been trying to record the raw packets of an OS1 sensor using tcpdump. This is the command I use, it’s supposed to capture all the UDP packets with destination port 7502 if even they are fragmented across … --- ## [OS1 - Internal error - Cannot send UDP packet to host](https://community.ouster.com/t/os1-internal-error-cannot-send-udp-packet-to-host/369)
**Author:** [@essola\_epfl\_rt](https://community.ouster.com/u/essola_epfl_rt)\ **Replies:** 1\ **Last updated:** [June 30, 2025, 1:16am UTC](https://community.ouster.com/t/os1-internal-error-cannot-send-udp-packet-to-host/369 "2025-06-30T01:16:14Z")
Hey there! We are working with a lidar Ouster OS1 Gen 1: Firmware version v2.4.0 We encounter an issue while turning on the lidar. It starts to run after ~30seconds (normal we think), but it systematically shuts down a… --- ## [How to deal with a transmission problem](https://community.ouster.com/t/how-to-deal-with-a-transmission-problem/366)
**Author:** [@stevenhe](https://community.ouster.com/u/stevenhe)\ **Replies:** 3\ **Last updated:** [June 30, 2025, 1:06am UTC](https://community.ouster.com/t/how-to-deal-with-a-transmission-problem/366 "2025-06-30T01:06:27Z")
When using the Jetson platform to receive packets from Ouster 0, I encountered the following error: “No packets received within 2.0s from sensor os-122122000292.local using udp destination 192.168.2.2 on port 7502. Check… --- ## [Time synchronization using PPS and NMEA over ethernet](https://community.ouster.com/t/time-synchronization-using-pps-and-nmea-over-ethernet/317)
**Author:** [@Walter](https://community.ouster.com/u/Walter)\ **Replies:** 2\ **Last updated:** [April 9, 2025, 9:06am UTC](https://community.ouster.com/t/time-synchronization-using-pps-and-nmea-over-ethernet/317 "2025-04-09T09:06:44Z")
Hi, I’m looking into the possibilities to replace a VLP16 by a OS1. For this I would like to synchronize the time of the OS1 using a PPS and an ethernet NMEA GPRMC message. Is that possible? (with the VLP16 it was) Re… [Next page](https://community.ouster.com/c/hardware/5.md?page=1)